I ordered two polos for my twins, who wanted to look just like mummy, with my company name on the back of their shirts.
I sent my order through, and immediately got a response to say my order was in, followed quickly by one that let me know when I should receive the shirts, and clarification on my wording
(I had misspelled my own company name, doh!).
I gor another email to say they were dispatched, and they came in the door exactly when expected. My girls were absolutely thrilled with their shirts, and it's been hard to get them out of them since. Best of all, the more they wear them, the more advertising I get :)
Most importantly, as someone who shops online a lot, I was delighted with the personal response, and updates on my order. It was a personal touch that made all the difference. The quality of the shirts is very very good, and washes well. A big thank-you to Sarah at Litlle Chalk Horse for a fantastic service. My son now wants to know do you have the polos in boy sizes?? Terri Brosnan - Equigeek
I really love my Flash and Poppy purple zoodie and wear it all the time! Daisy Howard-Nailor.
Returns
We hope that you will love your Little Chalk Horse item, but in the event that you do want to return it, please send it back to us within 14 days of receipt, we will then either send you a replacement item or give you a refund. We recommend that you return the item with a copy of the delivery note via recorded delivery to the following address, 5, Allardene, Evesham, Worcs. WR11 1EA. We cannot be held responsible for what happens to your item once it is in the post as it is out of our hands then. For refunds we will refund the cost of the item only, unless the item is faulty, and only then will we include a refund for postage.
